( ( SET-UP ) )
To change 24hr to 12hr time, at the main screen click on the gear at the top right corner of the screen. Click on time format and make change. PARENTAL CONTROL, from the same menu you can lock out content that you don’t want such as adult channels or UK channels. ***ATTENTION ALL FIRESTICK, ANDROID AND APPLE USERS,*** when in our app and on the home screen, click on the settings icon, proceed to Player Settings, select HARDWARE DECODER and click save changes. Certain Firestick versions will require NATIVE to be selected instead of Hardware Decoder, if you have a black screen but have audio then you will need to switch to Native. If this is not done you may experience player issues.
( ( CHANNELS/TV GUIDE ) )
If guide seems off or this is your first time setting up. Please enter the app, click on Live TV or EPG (program guide), once at the menu that says NETWORK TV, SPORTS NETWORKS etc. look at the top right corner, click on the three little dots. Click refresh channels. This step is important, especially during live sporting events. Once done go back into Live TV or EPG (program guide) and click on refresh TV guide. It is recommended that you do these steps every day or two. If you are watching live sporting events you will need to do this at the time of the event to update the games that are in our premium sections. Enjoy!
( ( ADDING FAVORITES ) )
To add a channel to the favorites section so that you can enjoy your most watched channels in one location is easy. Select a channel so that its highlighted and press the okay button until you get the option to add to favorites or until a star appears next to the channel name. Enjoy!
( ( MOVIES/SERIES ) )
This section is operated by a third party company and we do not have control of content or unexpected issues. It is highly recommended when using the on demand feature that you are playing with the VLC player, failure not to play with VLC may or may not cause issues playing depending on your device.
( ( NOTIFICATION ICON ) )
To make it easier for you to be aware of important notifications or weekly events, we utilize the notification section. You will find this at our app home screen near the top right of your screen (looks like a bell). There will not be an annoying alert to make you aware of new notifications so you will have to click on it to see them regularly. Here you will be able to find new updates, weekly events and more.
( ( MULTI-SCREEN FEATURE ) )
If you have only a one device account then this will not work for you and will buffer on this feature because each screen will require 1 connection. For example, if you have a 4 device account and select 4 screens then all 4 of your connections will be used. If you have 4 connections but only use 2 of the screens then you will have 2 connections left over to use. We reccomend at least a 4 device account for this feature to work properly! This feature works great on our ShoreTV box and many other android boxes. Firestick 4k users will be able to watch 2 screens without any issues, using more screens will result in playing issues with the Firestick due to its lack of ram and memory. If you are looking for a great replacement device for your Firestick, we recommend our ShoreTV box, a T95z Plus Android box or the Nvidia Shield. To use the multi-screen feature, just click on multi-screen, then select the layout you would like to use, click on one of the screens and you can then add the channel you would like, repeat this process as desired for the remaining squares, once done move the highlighted orange square to the screen you want the audio for. Enjoy!
( ( VLC PLAYER SETUP ) )
Depending on your device, you may need to install VLC player or some features may not work for you properly, this is due to the lack of RAM and memory your device may have. It is highly recommended when watching the Movies/Series section to use the VLC player, failure not to play with VLC may or may not cause issues playing depending on your device. If you have a Firestick it is recommended that you use VLC for Movies and Series. To get VLC, go to your app store search for VLC Player (looks like an orange cone) and download it to your device. When in this section, Live TV or EPG, highlight a channel or movie/show and press the ok/select button for about 4-5 seconds until a pop up comes up, select VLC player. To make VLC open automatically for Live TV, Movies or Series you must first have downloaded VLC and then open the ShoreTV app and click on the settings icon/cog. Once into settings, click ADD PLAYER that is located at the top right corner of the screen, select VLC and then click ADD. Once you have added VLC, click on the gray box next to section such as Live TV, Movies or Series. Here, you will have the option to select VLC for which category you wish to use it for, once done click the back button to exit. You may set it for any category you wish but we highly recommend it for Movies and Series. Firestick users, it is recommended that you use VLC for Live TV, Movies and Series.